FAQ

SHIPPING TIMES

Spain

Free standard shipping Spain Peninsular and Balearic Islands —> free shipping. Delivery time 24/72 business hours in Peninsular Spain - 5-6 business days in the Balearic Islands (service not available in the Canary Islands, Ceuta and Melilla)

Portugal
Free standard shipping Spain Peninsular and Balearic Islands —> free shipping. Delivery time 24/72 business hours.

Europe
Standard shipping Free orders +150€ Intra-European Countries —> free shipping. Delivery time 5-6 business days.

Standard shipping orders under €150 Intra-European Countries —> shipping cost €15. Delivery time 5-6 business days.
PAYMENT METHODS
Credit Card, Debit Card, American Express
PayPal

CHANGES
Making an exchange is totally free. You have 15 calendar days from when you received your order. In order to make an exchange, you have to make a return and a new order. We will send you the package the moment we pick up the old one.

RETURNS
No problem! The return is completely free. If you are not satisfied and want a refund for your purchase, don't worry. You have 15 calendar days from when you made your purchase to return the products.
Write an email to hello@dansi.es indicating your order number and the reason why you wish to return and we will contact you.

Remember!
All products you return must be in perfect condition with their original packaging.

DISCOUNTS
At this time, Dansi does not have active promotions.

TRACK MY ORDER
To track your order, you must wait for the delivery company to contact you by email. It will assign you a tracking number with which you can follow your package. It will arrive very soon!

PRODUCT CARE

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